Service updates, MCP security, and the evolution of standards for AI agents.
Over the past few months at RiserLabs, we’ve been building AI assistants for e-commerce. Along the way, we realized something crucial: the hardest part is not the chat interface or the widget. The hardest part is teaching an AI agent to reliably interact with a real store — finding products,…
A couple of years ago, the phrase “we have a chatbot on our website” didn’t spark curiosity — it triggered fatigue. You see it most in big corporations: you contact support, and a scripted robot pops up with button-based flows that don’t understand context, mix up terms, and deliver answers that…
Over the last couple of years, building an AI assistant has become relatively straightforward: pick an LLM, write a prompt, and embed a chatbot widget into a website or app. But in real business deployments, teams quickly discover the hard part isn’t “making it answer” — it’s solving three…
We’ve shipped a major update that makes the widget more flexible and lead handling faster and more actionable. What’s new AI Widget customization 3 button styles to choose from; any color to match your brand; ability to create custom call-to-action (CTA) buttons. Automatic AI seller lead delivery…