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Update: More widget customization and smarter lead delivery

RiserLabs adds AI widget customization, automatic lead delivery, YML feed synchronization, and an improved e-commerce assistant flow.

Обновление: YML-импорт, кастомизация виджета и умная работа с лидами

We’ve shipped a major update that makes the widget more flexible and lead handling faster and more actionable.

What’s new

AI Widget customization

  • 3 button styles to choose from;
  • any color to match your brand;
  • ability to create custom call-to-action (CTA) buttons.

Automatic AI seller lead delivery

Each lead now includes the customer’s intent and a concise conversation summary.

Even if the user only leaves a contact, your team doesn’t have to review the full conversation thread.

Leads from the widget can now be sent automatically to:

  • Email;
  • Telegram;
  • CRM.

All settings are managed in your project dashboard.

Improved e-commerce flow

  • You can now upload and sync a YML feed.
  • The assistant navigates your catalog better and suggests products based on the customer’s goals.
  • The product base stays up to date thanks to synchronization.
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