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AIAI Assistants
From “Dumb Bots” to Smart Advisors: Why AI Chat Widgets Are Finally Winning People Over
A couple of years ago, the phrase “we have a chatbot on our website” didn’t spark curiosity — it triggered fatigue. You see it most in big corporations: you contact support, and a scripted robot pops up with button-based flows that don’t understand context, mix up terms, and deliver answers that…
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